Haidilao Australia

Haidilao Australia brings the renowned hot pot experience to cities across the country, offering top-tier service and a wide selection of fresh ingredients. Whether you’re in Melbourne, Sydney or Brisbane, each location provides a warm, interactive dining atmosphere that’s perfect for gatherings. Explore our full list of Haidilao outlets across Australia and find your nearest branch today.

About Haidilao Australia

Haidilao Australia is part of the internationally acclaimed Haidilao Hot Pot brand, known for its exceptional customer service, high-quality ingredients, and immersive dining experience. Since opening its first location in Australia, Haidilao has quickly grown in popularity, with outlets now found in major cities like Melbourne, Sydney and Brisbane. The brand continues to win over local diners with its signature soup bases, extensive sauce bar, and thoughtful touches like complimentary snacks and attentive service.

What sets Haidilao Australia apart is its dedication to delivering more than just a meal. It’s about creating a memorable hot pot journey. Each restaurant features a lively, modern setting with spacious seating and friendly staff who go above and beyond to ensure customer satisfaction. Whether you’re a hot pot lover or trying it for the first time, Haidilao offers a uniquely satisfying experience that blends flavour, fun, and hospitality.

Haidilao Menu Singapore

Looking for a hot pot feed that’s next-level? Haidilao brings the heat with premium ingredients, rich soup bases, and customisable sauces that’ll have your taste buds doing a happy dance. Whether you’re a seasoned hot pot fan or keen to try something new, this menu’s got a little something for everyone.

Soup Bases

Choose from a range of rich, aromatic broths to kick off your hot pot journey:

Spicy Sichuan (Mala)

Tomato Soup

Mushroom Broth

Seafood Broth

Pork Bone Broth

Laksa (in select locations)

Three-Flavour / Four-Flavour Combo Pots (mix and match your favourites)

Meats and Offal

Freshly sliced and full of flavour, perfect for a quick swish in the broth:

Premium Fatty Beef

Japanese Premium Wagyu

Signature Marinated Beef

Signature Lamb

Pork Belly

Heritage Pork

Pork Jowl

Signature Porcine Aorta

Sliced Beef Tongue

Braised Intestines

Signature Beef Tripe

Luncheon Meat

Seafood

Delicate seafood options to soak up all that broth goodness:

White Shrimp

Scallop

Small Cuttlefish

Signature Basa Fish Fillet

Seafood Series

Fish Balls with Fish Roe

Fish Roe Lucky Bag

Signature Shrimp Paste

Shrimp Balls with Sea Duck Egg Yolk

Meatballs and Paste

A flavour-packed selection of handmade goodies:

Shiitake Pork Meatballs

Signature Shrimp Paste

Fish Balls with Fish Roe

Shrimp Balls with Sea Duck Egg Yolk

Vegetables

Add some crunch and balance to your hot pot with these fresh picks:

Chinese Cabbage

Spinach

Lettuce

Crown Daisy

Lotus Root

Sweet Corn

Radish

Potato

Wintermelon

Chinese Yam

Green Bamboo Shoots

Bamboo Shoots

Lettuce Stem

Taro

Enoki Mushroom

Wood Ear Fungus

Seafood Mushroom

Oyster Mushroom

Noodles and Tofu

Hearty carbs and tofu favourites that soak up broth beautifully:

Instant Noodles

Udon Noodles

Vermicelli

Konjac Vermicelli

Cripsy Tofu Skin

8-Second Chewy Fried Tofu Skin

Brined Lava Tofu

8-Second Kelp Knots

Dipping Sauces

Customise your flavour experience at the sauce station:

Sesame Sauce

Garlic, Chilli and Spring Onion Mix

Soy Sauce Blends

Peanut Sauce

Haidilao Secret Sauce

Snacks and Desserts

A sweet finish or a cheeky nibble while you wait:

Fried Mantou with Condensed Milk

Fruit Platter

Ice Jelly

Pudding Cups

Ice Cream (available in selected locations)

Beverages

Quench your thirst with something refreshing:

Soft Drinks

Chinese Herbal Teas

Plum Juice

Fruit Juices

Hot Tea Selection

Food Safety and Hygiene

Haidilao Australia keeps things clean and safe. From fresh daily prep to strict hygiene protocols, every dish is served with care. Staff follow high food safety standards so you can enjoy your meal with peace of mind.

Popular Haidilao Outlets in Australia

Looking to find your nearest Haidilao Hotpot in Australia? Here’s a quick guide to all the popular Haidilao locations across Melbourne, Sydney, and Brisbane.

Customer Reviews & Experience

If there’s one thing Aussies agree on when it comes to Haidilao, it’s this: the experience is just as top-notch as the food.

Food Quality & Flavour

Punters rave about the fresh ingredients, flavour-packed broths, and wide menu variety. The tomato soup and three delicacy broths get plenty of love for their rich, balanced taste. Highlights like egg dumplings, shrimp paste, and sliced Wagyu are frequently praised as standouts.

Exceptional Service

Haidilao is famous for its world-class service, and the Aussie outlets live up to the hype. Many diners mention having a personal server or being looked after attentively throughout their meal. Staff like Linshan at Box Hill have been singled out for their friendliness and helpful nature. The vibe is welcoming, with a strong focus on making guests feel valued.

Little Extras

Customers love the extra perks – free snacks while waiting, sauce stations stocked with premium condiments, and sometimes even freebies like stickers and small gifts. It’s those small touches that leave a lasting impression.

Ambience & Cleanliness

The interior and overall vibe score major points too. Some even say the bathrooms feel like they’re from a hotel — clean, stylish, and well-maintained. It all adds up to an elevated dining experience.

Price & Value

While it’s not cheap (expect around $50–$60 per person), diners often say the quality and service are well worth it. Plus, there are often off-peak discounts (e.g. 31% off from 2–5pm or after 9pm, Mon–Thurs), which customers appreciate.

Overall Verdict

Most diners rate their Haidilao experience a solid 9 or 10 out of 10. Whether it’s your first hotpot adventure or your go-to spot, the combo of premium ingredients, brilliant service, and thoughtful extras make it a standout in the Aussie hotpot scene.

FAQs Haidilao Australia

Got questions before diving into your hotpot feast? Here are some of the most common things Aussies want to know about dining at Haidilao Australia so you’re prepped before you dip.

1. How much does it cost to eat at Haidilao in Australia?

On average, you’re looking at around $50–$60 per person, depending on what you order. Premium items like wagyu or seafood will bump it up, but many diners say it’s worth it for the quality and service. If you dine between 2–5pm or after 9pm Monday to Thursday, you can get up to 31% off your bill.

2. Do I need to make a reservation at Haidilao?

Booking ahead is highly recommended, especially on weekends or public holidays. You can reserve via their website, phone, or apps like Google or OpenTable. Some branches do accept walk-ins, but you might have to wait during peak times.

3. What’s included in the Haidilao dining experience?

Aside from the hotpot and wide menu, you’ll get access to the self-serve sauce station, free snacks while waiting, and sometimes complimentary items like drinks or gifts. Service is a big part of the experience—some locations even offer phone covers, hair ties, and aprons for comfort while you eat.

4. Is Haidilao halal or vegetarian-friendly?

Haidilao Australia is not certified halal, but they do offer a wide variety of vegetarian options, including veggie broths, tofu, mushrooms, and leafy greens. Just let the staff know about your dietary needs—they’re happy to help you customise your hotpot.

5. Which soup bases are most popular at Haidilao?

The Tomato Soup Base and Three Delicacy Soup are crowd favourites. Other popular choices include Mushroom Broth, Spicy Sichuan (Mala), and Pork Bone Broth. Most tables choose the dual or quad pot so you can try multiple flavours at once.